RAISE: Supporter Suite
The Supporter Suite brings together four powerful modules designed to transform how charities understand and grow supporter relationships. Supporter Value helps you uncover the true lifetime value of your supporters and the return on your investment. Supporter View gives you a single, clear picture of every supporter, combining data from across systems into one actionable dashboard. Supporter Experience makes it simple to design, automate, and deliver personalised journeys that deepen loyalty and strengthen connections. Finally, Supporter Prediction harnesses advanced analytics to identify who is most likely to give, stay, or upgrade—so you can focus your efforts where they will have the greatest impact. Together, the Suite turns insight into action, helping you build stronger, longer, and more valuable supporter relationships.
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Trusted by Top Charitable Organisations
What We Offer
We partner with charities to define, develop, and deliver supporter experience programs that build capability and drive lifetime value.
Drive Insights
The RAISE Method is our proven framework for building stronger supporter relationships and unlocking long-term growth. It starts with Robust Data & Systems.
We then Activate Mass Engagement, reaching supporters efficiently at scale with the right messages. Next, we Identify Growth Audiences, using data to find the supporters with the highest potential for value. From there, we Supercharge Fanatics, nurturing the 20% of supporters who deliver most of your income and impact.
Finally, we Enable Leadership & Teams, embedding the skills, tools, and confidence needed to sustain change. RAISE turns data into action, making supporter experience measurable, repeatable, and scalable.
Understand Supporters
The Generosity Tracker is our sector-wide pulse check, run three times each year to capture how Australians are feeling and acting when it comes to giving. It provides a timely read on the mood of generosity—what motivates people to give, what holds them back, and where opportunities for growth are emerging.
Each wave allows us to track shifts in donor confidence, satisfaction, and intent, giving charities early signals about how the wider environment is influencing supporter behaviour. Run Omnibus questions or participate in the full study.Â
Nurture Supporters
The Gifts in Wills Moves Accelerator is designed to help charities build and track a clear pathway for legacy supporters. By mapping out each stage of engagement, it ensures your team can see where every potential giver is on their journey and what actions will move them forward.Â
This allows you to prioritise the right supporters, measure progress across the pipeline, and ultimately grow future income. It’s about making legacy fundraising both intentional and measurable, turning long-term ambition into daily action.
State of AI
Join our AI research and help shape the future of supporter experience—your insights will drive smarter, fairer, and more impactful ways for charities to connect with their communities.
The Most Common Challenges
And how can we help you overcome these, with our proven strategies and experience:
Challenge #1: Understand your supporter profitability
You know you will have to wear high attrition and high up-front costs when you acquire new supporters. So you need to maximise the value of those who stay - and quickly.
More Impact can help you identify which new supporters are likely to stay, understand what they care about, and what they need, then build unique on-boarding and retention solutions
Challenge #2: Tap Into Supporter MotivationsÂ
The day will come when segments have moved to 1:1 relationships and you just be competing with charities but also the growing number of for-purpose businesses and brands.
More Impact can help you quickly understand supporters' commitment, motivations and expectations, then use dialogue marketing techniques to deepen each individual connection with your mission.
Challenge #3:Â Focus on Lifetime Value
There can be significant Intention / Action gaps in supporter behavior, and it's difficult to steward individuals at scale. Yet you probably have unrealized income in your existing database.
To steward supporters you'll need to have a methodology for identifying these most likely to engage and give and steward them through a moves management approach. This requires a data approach to propensity modelling and leads scoring matched with the right omni-channel communications solution.
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Your dose of knowledge on what's happening in supporter experience, commercial marketing, and the charity and fundraising space
